GT-AiVision FAQ

GT-AiVision FAQ

Frequently Asked Questions About GT-AiVision

Technical, deployment, commercial, and partner answers for CCTV providers, security companies, system integrators, and qualified customers.

Product

Product questions

What is GT-AiVision?

GT-AiVision is an edge-native AI video analytics platform developed by Grep Tech. It combines real-time Live Monitoring, scheduled AI Virtual Patrol, reporting, and structured Incident Management for compatible RTSP CCTV systems.

Who is GT-AiVision designed for?

The partner program is designed primarily for CCTV installers, IP-camera providers, security companies, system integrators, and smart-building or facility-technology providers serving suitable customers in Singapore and ASEAN markets.

What are the main GT-AiVision modules?

Live Monitoring processes selected streams at the edge for configured real-time events. Virtual Patrol analyses scheduled snapshots using human-readable rules and a configurable VLM. Incident Management turns events, patrol findings, and manual reports into assigned and documented workflows.

Does GT-AiVision replace security guards or operators?

No. GT-AiVision supports monitoring, review, reporting, and incident workflows. Human operators remain responsible for judgement, verification, response, and operational decisions.

Cameras and compatibility

Cameras and compatibility questions

Can GT-AiVision work with an existing CCTV system?

GT-AiVision is designed to work with compatible systems that provide stable RTSP streams. Camera, recorder, codec, authentication, network, and scene suitability must be verified before deployment.

Which camera brands are supported?

The platform is not restricted to one brand. Compatibility depends on access to a stable, supported RTSP stream and the customer network. Representative streams should be tested during technical qualification.

Does the customer need to replace the existing NVR or VMS?

Not necessarily. GT-AiVision can add an AI layer alongside compatible CCTV infrastructure. The exact integration depends on how streams are exposed and how video, events, alerts, and reports will be managed.

Live Monitoring

Live Monitoring questions

What real-time events are supported as standard?

Standard workflows include person, vehicle, and animal tripwire crossing; zone intrusion; supported unauthorised access; loitering; overcrowding; unauthorised parking; abandoned-object detection for supported classes; and animal detection. Configuration and performance depend on the event type and qualified scene.

How are Live Monitoring alerts delivered?

Configured events are recorded in the dashboard with snapshots. Telegram alerts can include the event snapshot. Scheduled event-summary PDF reports can be delivered by email. WhatsApp alerting is not a standard documented feature.

Does Live Monitoring guarantee detection of every incident?

No. GT-AiVision does not claim 100% accuracy or zero false positives. Performance depends on camera position, lighting, weather, shadows, reflections, occlusion, object size, crowding, stream quality, configuration, and scene complexity. Operators must verify events before acting.

Virtual Patrol

Virtual Patrol questions

What is the difference between Virtual Patrol and Live Monitoring?

Virtual Patrol evaluates scheduled snapshots across the managed camera estate using human-readable VLM rules. Live Monitoring continuously processes selected critical streams for configured real-time events. They can be combined in one deployment.

Can Virtual Patrol check PPE, gates, housekeeping, or obstructions?

These can be configured as VLM-assisted snapshot observations where the camera view, image quality, prompt design, and selected VLM are suitable. They are not guaranteed real-time detections and must be validated for the customer scenario.

What does a Virtual Patrol report contain?

Reports can present scheduled patrol findings, verdicts or exceptions, and supporting camera snapshots. Report content, schedule, and recipients are configured for the agreed workflow. PDF reports can be sent by email.

Capacity and deployment

Capacity and deployment questions

How many cameras can GT-AiVision manage?

The listed Virtual Patrol and deployment tiers cover up to 100, 300, or 500 managed cameras. Managed-camera coverage refers to cameras configured for the platform and service design; it does not mean every camera is processed continuously in real time.

How many real-time AI channels are available?

The listed optional tiers are up to 8 channels on Jetson Orin Nano, 16 on Jetson Orin NX, and 24 on Jetson AGX Orin. Final sizing depends on resolution, frame interval, model, tracking, rules, VLM use, stream stability, and scene complexity.

Does GT-AiVision require internet or cloud services?

Core real-time detection can operate on the Jetson device and customer LAN. Internet access is needed when using Telegram, email, a remote VLM, remote support, or external integrations. Virtual Patrol can use a qualified local or remote VLM design.

What site information is needed before deployment?

Partners should collect camera count, representative RTSP access, camera/NVR/VMS details, network and power information, monitored areas, event definitions, alerts, reporting, user roles, retention, integrations, and privacy authorisation.

How long does installation take?

Installation time depends on camera access, network readiness, hardware location, camera count, rules, users, notifications, reports, integrations, and tuning. Timing should be quoted only after technical qualification.

Data and security

Data and security questions

Where are video, snapshots, and records stored?

Continuous video normally remains in the customer CCTV/NVR environment. GT-AiVision stores configured event snapshots, logs, and structured records according to deployment and retention settings. Virtual Patrol images may be processed locally or by a configured remote VLM.

What access controls are available?

Documented controls include JWT authentication, roles and permissions, API tokens, user administration, and email password reset. HTTPS, VPN, firewall, segmentation, backups, remote access, and retention rules must be designed for the project.

Is GT-AiVision cybersecurity-certified?

No cybersecurity certification is currently claimed. Project security should be assessed against the deployment architecture, infrastructure controls, customer requirements, and applicable local regulations.

How should privacy be handled?

Customers and partners must confirm authorisation for camera access and processing, control user access, limit unnecessary personal-data collection, define retention, and provide appropriate notices. Singapore projects should consider PDPA requirements; regional projects must consider applicable local rules.

Integration and customisation

Integration and customisation questions

Can GT-AiVision integrate with other systems?

GT-AiVision uses a FastAPI backend and supports API tokens. Integration scope depends on the data, workflow, authentication, network access, and third-party system. Custom integration requires technical review and may be separately quoted.

Can the platform be customised?

Configuration, branding, reports, workflows, and integrations may be adapted within an agreed scope. Product development or customer-specific features require technical and commercial approval.

Partner program

Partner program questions

What types of partners is Grep Tech seeking?

Grep Tech is seeking CCTV installers, security providers, system integrators, and smart-building or facility-technology companies with customer access, technical capability, and first-line support capacity in Singapore and ASEAN markets.

What support does Grep Tech provide?

Grep Tech can provide product and sales training, camera and deployment guidance, solution-design assistance, platform configuration support, software updates, approved marketing material, and L2/L3 technical escalation. Final responsibilities and response targets are defined in the agreement or quotation.

Is white-label deployment available?

White-label delivery may be available subject to technical scope, commercial agreement, brand requirements, support responsibilities, and opportunity size. It is not automatic for every partner.

How does partner pricing work?

GT-AiVision has recommended Singapore-dollar list prices for deployment, Virtual Patrol subscriptions, and optional real-time channels. Authorised partners receive preferential pricing separately. Regional quotations may vary for taxes, logistics, installation, integrations, and responsibilities.

Are partner territories exclusive?

Early appointments are normally non-exclusive. Territory or exclusivity discussions require demonstrated capability, a committed sales plan, written targets, and a formal agreement.

How can a company become a partner?

Submit the company profile, country and markets served, relevant technical experience, customer segments, and current opportunities. Grep Tech will arrange a demonstration and discuss training, commercial terms, responsibilities, and onboarding.

Demonstration

Demonstration questions

How can we see GT-AiVision in operation?

Book a partner demonstration covering Live Monitoring, Virtual Patrol, reports, and Incident Management. The initial demonstration uses Grep Tech’s prepared environment and does not require customer-site integration.

Related information

Review the product modules and deployment model

Partner discussion

Still have a technical or commercial question?

Tell us about your company, market, customer environment, and target opportunity. We will arrange the appropriate product or technical discussion.